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FAQs - Frequently asked questions

Dashboard

Events

Networks

Messages

Profile

Technical Questions

Query/Feedback

Advertising

Dashboard

What is the purpose of the Dashboard?

The dashboard is your information page with actions you need to perform or information that may be useful to you. This is the first place you come to when you log in and it allows you to link to other areas in Scene Nomad where there has been activity since you last logged in. There may be photos uploaded to an event you organised or attended, new networks created that match your profile interests or new events that you have been invited to by other members. If you click on a link and want to go back to your dashboard to check out other links just click on the ‘Dashboard’ tab and this will navigate you back. Back to top

How do increase my ‘New friends score’?

Click on ‘Invite your friends to join Scene Nomad’ on the global aspect of the page (at the top right hand side of the screen) then input the email addresses of friends that would enjoy using Scene Nomad. Our system will remember that you invited that person and if they follow your link from their email inbox and register with us you will automatically receive a point to increase your score. If you get 100 New friends to join you get 100 points! Back to top

How to I improve my ‘Attendance rating’?

The attendance rating system has been designed to allow people who click to attend future events to confirm that they did actually attend those events. This is to encourage members to cancel their attendance if their plans change so the organiser can invite other members. It also rewards members that regularly click to attend events and who actually confirm that they did attend. They will have a high level of stars to show that they have a good attendance rating. If you click to attend 1 event and confirm your attendance at that event after it has occurred you get 5 full stars. If you click to attend 5 events and only confirm your attendance at 1 event you get 1 star. These ratings are cleared every 3 months to allow members who start with a low attendance rating to achieve full stars in the next quarter. Back to top

How do I delete the ‘Hot Spot’ message on my Dashboard?

This message is to allow us to let you know about actions you need to perform that are currently preventing you from having full use of the site. If you read the information on the ‘Hot Spot’ then click on the link and perform the task requested this message will not appear on your Dashboard when you next log in. Back to top

What do the fields mean under ‘Events you are organising’?

This section relates to events that you have created using the ‘Create event’ link on the Events pages. This allows us to update you on how many events you have organised, how many friends you have invited that have confirmed they wish to attend and how many friends have confirmed they attended previous events. Back to top

What do the fields mean under ‘Events you are attending’?

This section relates to events that another user has created. This allows us to update you on how many events you have confirmed you wish to attend, how many invites you have to events you are yet to review, confirm your attendance at events you have already been to and to cancel events you no longer can go to. Back to top

Events

How do I create an event?

Click on the ‘Events’ tab. When you have the page open in month, week, day or list view the ‘Create an event’ link is at the top of the page on the right hand side. Click on this and fill in the fields and once you have finished, click on the button at the bottom of the page ‘Go create my event’. Back to top

How do I invite friends to an event?

Once you have created an event you will automatically be navigated to the Create a message page. Once there, you will see that an Event invitation message has been created for you using your event details. This page can be activated at any time by clicking on the ‘Invite friends’ button on the event details page. You can add Friends if you know their usernames, add friends you have under your Saved Searches, add Networks so all members of that Network receive your invite or you can click on the ‘Search for friends’ button to find new friends to invite to your event. Once you have done this you may also add an Optional message to the invitation and then click ‘Send’ at the bottom of the message to invite everyone on your list! Back to top

How do I Search for friends to invite to an event?

Once you have created an event you will automatically be navigated to the Create a message page. Click on ‘Search for friends’ on the right hand side of the message box and you will be navigated to a new page where you can search for members you don’t already know by using checkboxes for Location, Interests, Age Range and Gender. Fill in the checkboxes then click the ‘Search’ button at the bottom of the left hand side of the page. Once you have your search results you can ‘Ignore’ those you don’t wish to invite and then click on the ‘Invite to event’ button at the bottom of your search results. This will put everyone in your Search for friends list into the To field in your event invitation. Once you have completed any number of searches and are happy with your To list. Go to the bottom of the page and click on ‘Send’ to invite everyone to your event. Back to top

How do I Save results from Search for friends?

After any ‘Search for Friends’ you will be given the option to click on ‘Save results’ which will keep your search for another time. If you click on ‘Save results’ you will see that in the tab below Search results titled Saved searches the next search number will be populated with today’s date which is then your most recent saved search. Back to top

How do I cancel events I have organised?

When on the event detail page scroll down to Organiser and click on the link ‘Edit/Cancel event’. This will take you to the Update Event page. Scroll down to Cancel the event? and click on the link ‘Yes?’. This will take you to the Event Cancel page. Follow the instructions on this page adding a reason for the cancellation if you wish then click on the ‘Confirm Cancellation’ button. Back to top

How do I find events in my local area?

Click on the ‘Events’ tab. Then use the Select a location tick boxes to find events in any area you are interested in. Then click on the button ‘Refresh calendar’. You can then view these events in month, week, day or list view using the links at the top of the calendar view. Back to top

How do I find events that match my interests?

Click on the ‘Events’ tab. The calendar’s default is to show the interests you have selected in your Profile. However, if you would like to view other event types, use the Select an event type tick boxes to find events that match. The click on the button ‘Refresh calendar’. You can then view these events in month, week, day or list view using the links at the top of the calendar view. Back to top

How do I find specific event types like ‘’, ‘events coming into town’, ‘events i’m attending’, ‘super friend events’ and ‘my network events’?

Click on the ‘Events’ tab. The calendar’s default is to show the interests and calendar locations you have selected in your Profile. However, there is a filter for other event types under the title Show only these dropdown menu. These include ‘events heading out of town’ – those which start in your home location and end elsewhere, ‘events coming into town’ – those which start elsewhere and come into your home location, ‘events I am attending’ – only events that you have currently selected that you wish to attend, ‘super friend events’ – only events that have been organised by Super friends which are the highest level of user, ‘my network events’ – only events which have been organised by any Network you are a member or administrator of. Use the drop down menu to select the type you would like and then click on the ‘Go’ button next to the drop down list. You can then view these events in month, week, day or list view using the links at the top of the calendar view. If you wish to clear this on your ‘Events’ tab, simply click back on your Select an event type or Select a location tick boxes and then click on the ‘Refresh calendar’ button. Back to top

How do I upload photos to events?

Photos must be of type JPEG and a maximum of 1MB in size. When on the event page scroll down to Upload a photo. Click on the ‘Choose File’ button, browse your photos and choose a photo to upload. Then type in a caption in the ‘Caption (optional)’ box if you wish then click on the ‘Upload’ button below the caption box. Back to top

How do I tag people in photos at events?

When on the event page scroll down to Tag attendee and use the drop down menu to choose the attendee you wish to tag. Then click on the ‘add tag’ button. Back to top

How do I comment on an events page?

When on the event page scroll down to Write a comment, type in the comment you wish to add and click on the ‘Post your comment’ button. Back to top

Networks

How do I create a network?

Click on the ‘Networks’ tab. Click on ‘Create a Network’ on the right hand side of the page and fill in the fields on the Create network page. Once you have finished, click on the button at the bottom of the page ‘Create Network’. You will then be navigated to the Create a message page to send out your Network invitation. Back to top

How do I invite friends to join a network?

Once you have created a network you will automatically be navigated to the Create a message page. Once there, you will see that a Network invitation message has been created for you using your network details. This page can be activated at any time by clicking on the ‘Invite friends to join’ button on the network details page. You can add Friends if you know their usernames, add friends you have under your Saved Searches, add Networks so all members of that Network receive your invite or you can click on the ‘Search for friends’ button to find new members to invite to your event. Once you have done this you may also add an Optional message to the invitation and then click ‘Send’ at the bottom of the message to invite everyone on your list! Back to top

How do I Search for friends to invite to join a network?

Once you have created a network you will automatically be navigated to the ‘Create a message’ page. Click on ‘Search for friends’ on the right hand side of the message box and you will be navigated to a new page where you can search for members you don’t already know by using checkboxes for Location, Interests, Age Range and Gender. Fill in the checkboxes then click the ‘Search’ button at the bottom of the left hand side of the page. Once you have your search results you can ‘Ignore’ those you don’t wish to invite and then click on the ‘Invite to network’ button at the bottom of your search results. This will put everyone in your Search for friends list into the To field in your event invitation. Once you have completed any number of searches and are happy with your To list. Go to the bottom of the page and click on ‘Send’ to invite everyone to join your network. Back to top

How do I Save results from Search for friends?

Follow the same procedure as given under the events section on How do I Save results from Search for friends?.Back to top

How do I create a network event?

Follow the same procedure as given under the events section on How do I create an event?.Back to top

How do I invite friends to a network event?

Follow the same procedure as given under the events section on How do I invite friends to an event?. If you wish to only message the members of a current network, use the Network box under the Recipients title typing in the name of the network related to the event you are organising. This will populate the To list only with the members of that network. You can also invite other members to come to the event and, as only network members can attend network events, Scene Nomad will prompt members to first join your network before they can click to confirm they wish to attend events. Back to top

How do I search for Friends to invite to a network event?

Follow the same procedure as given under the events section on How do I Search for friends to invite to an event?. Back to top

How do I cancel network events I have organised?

Follow the same procedure as given under the events section on How do I cancel events I have organised?. Back to top

How do I remove myself as an Administrator of a network I have created?

If you are a network administrator i.e. you created the network and currently create all network events, we recommend the following procedure for removing yourself as the network administrator and finding a new one:

  1. Send a message to all network members requesting volunteers for a new network administrator to replace yourself.
  2. Once someone has put themselves forward please ask them to create a new network and invite all current network members to join the new network.
  3. If you events in the future in the network you wish to delete please wait until these events have passed before deleting the network OR ensure the new network administrator creates these events through the new network and re-invites everyone who is listed as ‘Attending’ the old events.
  4. Once this has been done go to the network page and click on ‘Edit network details’. Scroll to the bottom of the page to Delete this network and click on ‘Yes’. Follow the instructions on this page adding a reason for deleting the network and the name of the new network if you wish then click on the ‘Confirm Deletion’ button.

If you do not wish to do anything to ensure the continuation of your network simply go directly to step number 4 which will delete the network. Back to top

How do I find networks in my local area?

Click on the ‘Networks’ tab. Then under the All networks title use the drop down menu to select a Location and then click on the ‘Search’ button to find networks in any area you are interested in. You can also search alphabetically or by interest type. Back to top

How do I find networks that match my interests?

Click on the ‘Networks’ tab. Then under the All networks title use the drop down menu to select Interests and then click on the ‘Search’ button to find networks that have those interests listed. You can also search alphabetically or by location. Back to top

How do I upload photos to network events?

Follow the same procedure as given under the events section on How do I upload photos to events?. Back to top

How do I tag people in photos at network events?

Follow the same procedure as given under the events section on How do I tag people in photos at events?.Back to top

How do I comment on network events pages?

Follow the same procedure as given under the events section on How do I comment on an events page?.Back to top

Messages

How do I send messages?

You may send a message to any individual user directly from viewing their profile by clicking on the ‘Messsage’ button. Alternatively, click on the ‘Messages’ tab, then click on the link ‘Create a message’ and add Friends if you know their usernames, add friends you have under your Saved Searches, add Networks so all members of that Network receive your invite or click on the ‘Search for friends’ button to find new members to send your message to. Once you are happy with your To list fill in your subject and your message then click on ‘Send’. Back to top

How do I view my sent messages?

Click on the ‘Messages’ tab. Click on ‘Sent messages’ to view a summary and if you wish to read the full message click on the ‘Read’ button on the right hand side of the message you wish to view. Back to top

How do I view my inbox?

Click on the ‘Messages’ tab. This will open your Inbox page automatically. However, if you are navigating from elsewhere in the Messages section click on ‘Inbox’ to view a summary and if you wish to read the full message click on the ‘Read’ button on the right hand side of the message. Messages that are yet to be opened are illustrated with bold text and those that have already been opened are regular text. If you wish to delete or flag messages click on the relevant buttons on the right hand side. Back to top

How do I delete a message?

Click on the ‘Messages’ tab. This will open your Inbox page automatically. However, if you are navigating from elsewhere in the Messages section click on ‘Inbox’ to view a summary. You can delete messages here by clicking on the ‘Delete’ button in summary view or if you wish to read the full message you can click on the ‘Read’ button on the right hand side of the message first then choose ‘Delete’ while you are viewing the message. Back to top

How do I flag a message as inappropriate?

Click on the ‘Messages’ tab. This will open your Inbox page automatically. However, if you are navigating from elsewhere in the Messages section click on ‘Inbox’ to view a summary. You can flag a message as inappropriate here by clicking on the ‘Flag message as inappropriate’ button in summary view or if you wish to read the full message you can click on the ‘Read’ button on the right hand side of the message first then choose ‘Flag message as inappropriate’ while you are viewing the message. Back to top

How do I reply to messages?

Click on the ‘Messages’ tab. This will open your Inbox page automatically. However, if you are navigating from elsewhere in the Messages section click on ‘Inbox’ to view a summary. If you click to ‘Read’ a message there is a ‘Reply’ button at the bottom of the view message page. Click on ‘Reply’ and this will populate Create a message with everyone in the message you are replying to. Once you are happy with your To list fill in your subject and your message then click on ‘Send’. Back to top

How do I search for people to send messages to?

At the top of all pages there is a ‘Find friends’ button. If you click on this button you will be navigated to the Search for friends page. You can also navigate to this page from clicking on the ‘Messages’ tab. When you are on the Messages page you can click on ‘Search for friends’ on the left hand side and you will be navigated to the Search for friends page. You can search for members you don’t already know by using checkboxes for Location, Interests, Age Range and Gender. Fill in the checkboxes then click the ‘Search’ button at the bottom of the left hand side of the page. Once you have your search results you can ‘Ignore’ those you don’t wish to send a message to and then click on the ‘Send message’ button at the bottom of your search results. This will take you to the Create a message page and put everyone in your Search for friends list into the To field. Once you have completed any number of searches and are happy with your To list. Go to the bottom of the page, type in your subject and your message and and click on ‘Send’ to send everyone your message. Back to top

Profile

How do I change my username?

To change your username, click the ‘Profile’ tab, then click on the ‘Edit profile’ button and fill in the Username box with your new username and click ‘Update Profile’ at the bottom of the page. Back to top

How do I change my password?

To change your password, click the ‘Profile’ tab, then click on the ‘Edit profile’ button and fill in the New Password box and New Password (again) with your new password and click ‘Update Profile’ at the bottom of the page. Back to top

How do I change my email address?

To change your email address, click the ‘Profile’ tab, then click on the ‘Edit profile’ button and fill in the Email box with your new email address and click ‘Update Profile’ at the bottom of the page. Back to top

How do I add a profile picture?

Photos must be of type JPEG and a maximum of 1MB in size. To add your picture, click the ‘Profile’ tab, then click on the ‘Edit profile’ button. In the ‘Profile picture’ section click the ‘Choose File’ button. Browse your folder and choose the picture you wish to upload and click ‘Update Profile’ at the bottom of the page. Back to top

How do I change my profile picture?

If you don’t want to add profile picture then you don’t have to upload one. If you do upload one and you want to change it you can overwrite your profile picture with another picture at any time. To edit your profile picture, click the ‘Profile’ tab, then click on the ‘Edit profile’ button. In the ‘Profile picture’ section click the ‘Choose File’ button. Browse your folder and choose the picture you wish to upload and click ‘Update Profile’ at the bottom of the page. Back to top

How do I limit what is seen by other members in my profile?

To limit was is seen by other members in your profile, click the ‘Profile’ tab, then click on the ‘Edit profile’ button. In the ‘Privacy Controls’ section untick the boxes for whatever you do not wish to be shown in your profile and click ‘Update Profile’ at the bottom of the page. Back to top

How do I remove my profile?

To remove your profile, click the ‘Profile’ tab, then click on the ‘Edit profile’ button. Scroll down to the ‘Remove my profile’ section and tick the box, then click ‘Ok’ on the alert message that pops up then click ‘Update Profile’ at the bottom of the page. Back to top

What is the difference between a Super friend and a Best friend?

Best friend's represent the core members of the site and will be attending and organising events all over the UK. The only difference between a Best and Super friend is that Super friend's have been selected by Scene Nomad. They are recognised as established events organisers within the LGBT community and thus are displayed differently on the website. You can view Super friend events on the Events page under Show only these by selecting 'Super friend events'. Back to top

Technical Questions

I am having technical problems - what can I do?

Click on the 'Contact us' link on the left side of the page and follow the instructions provided. It is important that you use the subject heading Query so we this is sent to our technical team. You must explain technical problems with as much detail as you can to help us fix the problem. Provide a link to the page that is causing problems and a screen shot showing the error or technical describing what you did when the problem occurred providing as much information as possible. Back to top

Query/Feedback

I have a complaint about another member

Click on the 'Contact us' link on the left side of the page and follow the instructions provided. It is important that you use the subject heading Query so we this is sent to our support team. You must explain the problems you are having with this user with as much detail as you can. Please also provide the username and screen shots of inappropriate content where possible.Back to top

I have general feedback comments on the current website and possible updates I think would be useful in the next phase of updates

Click on the 'Contact us' link on the left side of the page and follow the instructions provided. It is important that you use the subject heading Feedback so we can file this in our database to assist with future updates on the site.Back to top